Cookie Policy

Last updated: March 9, 2026

This Cookie Policy explains how MortgagePro Malaysia uses cookies on our website. We use cookies to improve your browsing experience, understand how you interact with our content, and provide personalized features. We are committed to being transparent about the cookies we use and giving you control over your preferences.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and track your interactions with our site. Cookies serve various purposes, including maintaining your session, storing login information, and analyzing how you use our services. We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period. These files contain information such as your browsing history, preferences, and login credentials, allowing us to deliver a more personalized and efficient experience when you return to our site.

Types of Cookies We Use

We use several types of cookies to enhance your experience on our platform. Essential cookies are necessary for the website to function properly and include security features that protect your data. Performance cookies help us understand how visitors use our site by collecting information about page load times, bounce rates, and user interactions. These analytics cookies allow us to identify areas for improvement and optimize our content delivery. Functional cookies remember your choices and preferences, such as language settings, font sizes, and layout preferences, so you do not need to reconfigure them on each visit. Marketing and advertising cookies help us deliver relevant content and measure the effectiveness of our campaigns. We also use third-party cookies from trusted partners to provide enhanced features and analytics services.

How We Use Your Cookie Information

The information collected through cookies enables us to provide a seamless and personalized experience tailored to your needs. We analyze aggregated cookie data to understand user behavior patterns, identify popular content, and improve the structure of our website. This data helps us optimize navigation, enhance page load speeds, and ensure that our mortgage planning guides and financial tools are easily accessible. We use cookies to remember your login information, saving you time on repeat visits, and to maintain your session security. Additionally, cookies help us deliver targeted educational content about home ownership planning, DSR calculations, stamp duty estimation, and first-time buyer incentives relevant to your interests. We do not use cookies to collect sensitive personal information like credit card details or social security numbers. All cookie-based analytics are anonymized and used solely for service improvement.

Managing Your Cookie Preferences

You have complete control over your cookie preferences and can manage them at any time. Most web browsers allow you to refuse cookies or alert you when cookies are being set, giving you the opportunity to accept or reject them. You can adjust your browser settings to delete existing cookies, block all cookies, or allow only certain types of cookies. However, please note that disabling essential cookies may affect the functionality of our website and your ability to access certain features. If you choose to block performance and analytics cookies, we will have limited insight into how to improve our services. You can clear your browser cache to remove all stored cookies, though this will also delete any saved preferences or login information. We recommend reviewing your cookie settings periodically and adjusting them based on your privacy preferences. We respect your choices and will never use cookies beyond the scope you have authorized.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, if necessary, by providing additional notice through our website. We encourage you to review this policy regularly to stay informed about how we use cookies and your available options. Your continued use of our website following any updates constitutes your acceptance of the revised Cookie Policy. If you have questions about our cookie practices or need clarification on how we use specific types of cookies, we welcome your inquiry and will provide detailed explanations to help you make informed decisions about your privacy preferences.